CredTek is a team of master credentialers that plugs into your group in 48 hours. We follow up with every provider, payer, and licensing board on a fixed schedule until the file is done, and you can watch every step in your portal.
The real problem
Your coordinator has a dozen other jobs. So almost every file runs the same loop.
A new hire's file gets opened. Everyone means well.
A payer goes quiet. A provider forgets a document. Nobody notices for weeks.
Someone finally spots it and starts sending reminders. Now you're the one chasing people.
Your coordinator moves on. Half the file lived in their inbox.
You hire someone new, spend months training them, and the file starts over.
And the next new hire's file starts the same loop.
Meanwhile, a clinician who's ready to see patients sits idle for three months. That shouldn't happen, and it doesn't have to.
For a 200-provider group hiring 10 a quarter, that's about $2.1M of billing a year sitting in the queue.40 new providers × 90 days × ~$590 a day, at $18K a month collected per provider. Run your own numbers →
Real quotes, paraphrased and shared with permission.
Why groups hand it to us
We're master credentialers who ran this work inside the largest health systems in the country. We don't get pulled into other fires, we don't let a follow-up slide, and nobody takes your files with them when they move on.
Until the file is done. You never have to remember any of it.
We scale up when the work does, get the job done, and never sit on your payroll. Bring us in for a hiring wave, a new state, or an acquisition. It's month-to-month, so you keep us only as long as we're earning it.
Book a demo →No black box
What you see, what your providers get, and everything we're doing in between. The providers are fictional. The emails are our real templates.
You never have to ask for a status update.
Every file says, in plain English, where it stands, what's blocking it, and what we're doing next. Open it at 6 a.m. or 11 p.m.
Where this stands
Waiting on one document from Kevin.
We sent a second reminder for his malpractice certificate this morning. If it's still open Thursday, we'll call him.
Updated 12 minutes ago by Dana W. at CredTek
This is what persistence looks like.
One payer application, start to finish. Every touch is logged with the day, the result, and the reference number, so nothing lives in anyone's head.
Your providers hear from us, not from you.
Politely, clearly, and every two days until it's done. One missing item per email, with a link that takes 30 seconds, so nothing sits in a pile.
Hi Kevin,
We're almost there. The one remaining item we need to keep your file moving is:
→ Malpractice certificate of insurance (current)
If you have any questions about what we're asking for, reply to this email and Dana will help.
CredTek on behalf of Mindscape Behavioral Health
Every day we wait pushes your billable date out by one day, so any of these you can knock out tonight makes a difference.
The moment a provider can bill, your billing team knows.
No one has to check a portal to find out. And every morning, if anything is coming due in the next 30 days, your admins get one short email about it.
Heads up, billing team,
Dr. Lena Soto, DO is now billable across the following:
| Payer | Status |
|---|---|
| Aetna | Effective |
| Cigna | Effective |
| UnitedHealthcare | Effective |
| Florida Blue | Effective |
CredTek
3 items coming due for Mindscape Behavioral Health.
Expiring licenses (1)
James Mitchell, PMHNP: California license (due in 26 days)
Expiring credentials (1)
Dr. Lena Soto, DO: DEA registration (due in 19 days)
Re-credentialing due (1)
Dr. Maya Chen, PsyD: three-year cycle (due in 30 days)
How it works
Bring your roster and your worst file. We'll tell you straight whether we're a fit, and if your group is too small for us, we'll say so.
We sign the BAA, take your roster as it is, and start working files. No software rollout, no new hire to train.
Every stage and every follow-up shows up in your portal. You approve submissions with one click. We do the rest.
Prefer to watch?
From the founders
We lived this problem. For years we watched credentialing teams burn nights and weekends on spreadsheets, broken payer portals, and the same provider data re-keyed across thirty payers, and still lose great clinicians, because getting them in-network took three months.
Our founders bring 20+ years across medical credentialing, healthcare technology, and provider-network builds, from inside enterprise health systems to the payer side of the table. We've seen every failure mode of every tool, run credentialing through billion-dollar M&A reorganizations, and stood up delegated programs from the ground up.
And we learned where it really breaks. Not on the hard cases, but on the follow-up nobody had time to make. It never sat right with us that a clinician ready to see patients sits idle for a quarter because a file was waiting in someone's inbox. So we built the team we always wished we'd had: master credentialers who do the work and never stop chasing it, on technology that lets you watch every step. If you run credentialing for a behavioral health, multi-specialty, or telehealth group, you'll recognize every problem we fight.
What we handle
Every group gets all of it from day one. No modules to unlock, no "contact sales for that feature."
50 state boards across every specialty. Interstate compacts tracked (IMLC, NLC, PSYPACT, CC, SWC). 180-day expiration forecast with auto-drafted renewals.
Aetna · Anthem · Cigna · UHC · Humana · BCBS · Optum · Tricare + specialty networks + state Medicaid MCOs. Every submission goes through a coordinator's approval gate.
We track every provider's 120-day CAQH ProView cycle and get each profile re-attested before it lapses, so no file stalls on an expired attestation.
NPPES, OIG LEIE, SAM.gov, NPDB, DEA: continuous monitoring. State board PSV across all 50 states + every specialty board.
One-click audit-ready evidence packet. Designed for delegated-credentialing arrangements with major payors (Optum, Aetna, Cigna).
Every PHI access, state transition, and external call hash-chained with SHA-256. Tampering breaks the chain. Your auditors will love it.
Specialty depth
Generic credentialing software handles the easy specialties. The hard ones (pre-licensed BH supervision, locum-tenens credentialing windows, hospital-privilege re-applications, NPI corrections during M&A) all end up in spreadsheets. Then they break.
CredTek tracks them natively. Pictured: pre-licensed supervision for an LPC-Associate in Texas. State-specific rule engines per board, weekly hours logging with supervisor cosignature, auto-generated documentation at completion. One example of dozens: every specialty's hardest credentialing workflow has a real surface in CredTek.
Four inputs, a transparent quote: every number shown so you can check the math, not take it on faith. Print it or email it to yourself.
What changes
*A 200-provider group hiring 10 a quarter: 40 new providers × 90 days × ~$590 a day at $18K a month collected.
Pricing, posted in the open
Most credentialing firms meter everything: every re-credentialing, every re-attestation, every renewal, every seat. We don't. One monthly number keeps every provider on your roster credentialed and current, with the team, the platform, and the portal included. You can read it right here, before you ever talk to us.
Bringing on new providers? We credential and enroll new hires through the same team and portal, quoted per provider as you need them.
Above your first hundred it's a flat $35 per provider, per month. Nothing else changes: same team, same platform, same portal.
Hospitals, clinics, ASCs, labs, and group practices need their own credentialing, a different job than a single provider. We do it done-for-you: facility licensure, accreditation (Joint Commission · HFAP · DNV), CLIA, CMS-855A Medicare/Medicaid enrollment, Type-2 NPI, and payer facility contracting. Then we keep it current through every revalidation.
Two ways to start. Fill out a guided intake yourself, or hand us a spreadsheet and we'll enter every provider for you. Either way you're scoped within one business day.
Add each provider with live NPI validation, pick the states you need to bill in, and select the payors to enroll with. Save and resume anytime.
Already have a spreadsheet? Send Excel, CSV, Google Sheet, or PDF and our credentialing team keys in every provider and validates each NPI. It's included, with no setup fee.
Everything else you're wondering
20 minutes with a credentialing veteran. Bring your roster and your worst file. We'll show you exactly where it's stuck and what we'd do about it this week. No slides.